AI for Web Applications - The Virtual Assistant

December 20, 2018

Chatbots are a prominent AI use case – but their introduction requires not only technology, but also organisational change and employee involvement.

I share this to show that virtual assistants unfold their real potential when people are part of the journey – technology becomes impactful when it supports, not replaces.

Symbolic photo of a chatbot as a virtual assistant

A new article published by me on the platform Funkschau.

For applications in the areas of Artificial Intelligence or Machine Learning, the discussion quickly revolves around Chatbots. However, there are a few things that need to be taken into account during the introduction, such as the involvement of employees in the change process and the shift in their range of tasks.

Read more within the article on Funkschau (in German): KI für Web-Anwendungen - Der virtuelle Assistent